Privacy & Cookie Policy

At Deed Poll Registry (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy & Cookie Policy explains what information we collect, how we use it, and your rights under UK data protection law (including GDPR).

By using our website (deedpollregistry.co.uk) and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

a) Information you provide directly

  • Orders & Applications – When you apply for a Deed Poll or related services, we collect your name, address, email, phone number, and payment details to process your request.

  • Enquiries – If you contact us via email or our forms, we may collect your name, email address, phone number, and any additional information you provide.

  • Subscriptions – If you sign up for newsletters or updates, we collect your name and email address.

b) Information collected automatically

When you visit our website, we may collect:

  • IP address and approximate location

  • Browser type, device type, and operating system

  • Referral source (how you found us)

  • Pages visited, length of visit, and navigation patterns

  • Your interactions with our emails (e.g., whether you opened or clicked)

This helps us improve our website, services, and customer experience.

Our website uses cookies and similar technologies to enhance your experience.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help us recognise your device, remember your preferences, and analyse how you use our site.

How we use cookies

We use cookies to:

  • Improve website functionality and performance

  • Analyse visitor behaviour using tools such as Google Analytics

  • Support marketing and remarketing campaigns (e.g., Google Ads, Facebook Pixel)

  • Remember your preferences for future visits

Managing cookies

You can manage or disable cookies in your browser settings. Please note that some features of our website may not function correctly if you disable cookies.

We may use your personal information for the following purposes:

  • To process and deliver your Deed Poll and related services

  • To respond to enquiries and provide customer support

  • To send you service updates and relevant communications

  • To improve our website, products, and services

  • To comply with legal obligations and prevent fraud

We will never sell or rent your personal data to third parties.

  • All personal data you provide is stored securely on our servers and systems.

  • We implement technical and organisational measures to prevent loss, misuse, or unauthorised access to your information.

  • Some of our trusted service providers may process data outside the UK/EEA. In such cases, we ensure they comply with GDPR and maintain strong security standards.

We may share your information only when necessary:

  • With our staff, suppliers, or subcontractors for the purpose of providing our services

  • Where required by law or legal proceedings

  • To protect against fraud, abuse, or misuse of our services

We do not share your details for marketing purposes with third parties.

You have the following rights regarding your personal data:

  • Access – You can request a copy of the data we hold about you.

  • Rectification – You can ask us to correct inaccurate or incomplete information.

  • Erasure – You can request we delete your personal information, subject to legal or contractual obligations.

  • Restriction – You can request we limit how we use your information.

  • Objection – You can object to processing for direct marketing purposes.

  • Data Portability – You can request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at:
📧 [email protected]

We will keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on our website. If significant changes are made, we will notify you by email where appropriate.

If you have any questions or concerns about this policy or how we handle your personal data, please contact us:

📧 [email protected]